WHAT'S IT GOING TO BE LIKE?
We say we’re different, but what does that really mean?
First off, before you even come in we’ll email you your new patient paperwork so you can fill it out at your leisure in the comfort of your own home, it’s never fun to sit in a doctors office and spend forever writing things on a little clipboard on your lap.
Next, we’ll start you 2 day new patient process that focuses on finding facts and delivering results.
Our whole team is involved in making your new patient process as smooth and comfortable as possible, and the technology we use allows us to build a better plan to get your body on the road to health.
DAY 1 - FACT FINDING DAY
This is the fact finding day. We gather as much information about you as we can. After being greeted by one of our friendly staff, you will:
- Go over your intake paperwork, and discuss your health issues.
- Receive a comprehensive exam
- Get a non-invasive scan of your nervous system using state-of-the-art technology that helps us pinpoint the stress in your body
That’s it for you. But we’re just getting started. Our team of specially trained doctors get together to review your information & scans and create a customized care plan just for you.
DAY 2 - RESULTS DAY
This is the results day. One of our doctors will:
- Review your scans and what they mean. This is usually really fun to see the data to explain what you’ve been experiencing.
- Answer any questions you have about the findings or the plan
- ADJUST YOU!
If there’s anyone other than the patient involved in health care decisions, it’s a great idea to bring them to Day 2 to help make important decisions and get started on the road to health.
Once you’re signed on for care, you’ll get to experience the full patient experience each time you come into the office!
A question we get a lot, will this be covered by my insurance....
Frequently Asked Questions
Q: Can I use my HSA/FSA?
A: Most often, YES! Although each HSA/FSA can have their own specific rules, we will help you to interpret and use those benefits.
Q: Can I go to an out of network provider, and why would I?
A: An out of network provider simply means a provider hasn’t signed a contract obliging them to the restrictions of the insurance company. Why this can beneficial to you, is that we are not constrained to the number of visits a year, or the pre-set fee. The fee is often set nation-wide, and is typically higher than our average price per adjustment. We also perform many complimentary procedures in clinic that if contracted, we would be forced to charge you for.
Q: Can I submit on my own?
A: Absolutely! In our clinic, we pass along what we call an “admin/clerical discount”. That means we extend deeper savings to you when we don’t have to submit your claims. If you choose to submit on your own, we will print the necessary forms for you to send in.
Q: What payment options do you have?
A: At the clinic, we provide an all up front option that gives the biggest discount, or a 1x/month or 1x/week payment option. We accept credit card, cash, and checks.
Q: While reading my insurance chiropractic benefits, I see the phrase “musculoskeletal” or “neuro-skeletal”. What does that mean?
A: In our experience, 100% of insurance companies have this clause and it is the #1 restriction on your care. Those are phrases that control the reason you’re able to seek chiropractic care. It means that in order for insurance to consider coverage, there must be a muscle or bone problem causing pain. That means that conditions we often see patients for like: asthma, ADHD, autism, acid reflux, anxiety, ear infections, chronic immune deficiency, sensory processing disorder, oppositional defiant disorder, constipation, and many many others, are not a covered service under your insurance. If you are calling our office for one of these conditions- rest assured- we’re not contracted and are able to provide you services!
If you don’t see your question here or need additional information, please don’t hesitate to call or email us!
RICE LAKE:
Mon: 9am-12:30pm, 3pm-5:30pm
Tues: 7am-10am, 3pm-6:00pm
Wed: 9am-12:30pm, 3pm-5:30pm
Thur: 9am-12:30pm, 3pm-6:00pm
Fri: 7am-10am
CUMBERLAND:
Mon: 9am-12:30pm, 3pm-5:30pm
Wed: 3pm-5:30pm
Thur: 7am-10am, 3pm-5:30pm
hello@bluehillschiropractic.com
Rice Lake: 715.475.1700 | Cumberland: 715.822.2500
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